For many football fans out there, finding football tickets to see the world’s best players and teams in action live isn’t always an easy thing to do. It’s fair to say that demand outweighs supply by just a little, especially when it comes to the likes of Rooney and Manchester United, Van Persie and Arsenal, and Gerrard and Liverpool.
With that high demand and limited availability in mind, the best option for many is to search for football tickets online. However, all ticket sites are not created equal, which is why a site like TicketBis is more a leader of the pack than a face in an ever-expanding crowd.
There are many factors that can help go a long way in ensuring that buying football tickets online is a successful, hassle-free experience, but here are the five factors that merit consideration when deciding where to go to get your tickets.
1. Legitimacy and security
When looking up restaurants, finding a carpet cleaner, or doing any online shopping of any sort, it’s a must to look at the reviews, and that certainly applies when it comes to ticket sites.
Are there any questions surrounding their legitimacy of their tickets, how secure their site is, or how safe your money is? If so, those are red flags that shouldn’t be overlooked. If they are, even if you’re in desperation, last-minute mode, you’re doing so at your own risk.
2. Quality and quantity
Sure, beggars can’t be choosers, but it’s nice to have options.
If you’re going to a match with multiple people, you have to worry about finding multiple tickets together, and that can often be difficult, especially if it’s an in-demand Premier League match. So to be able to find available multiple-ticket blocks for several sections throughout the stadium is a definite plus, because then you won’t have to worry about sitting apart from someone, hoping some stranger is generous enough to swap out seats so that your group can sit together, or wait until the last minute in the hope that what you’re looking for comes available and run the risk of completely missing out.
Also, the more options you have, the more chance there is that you’ll find seats that you want, rather than be forced to make do with the best of slim pickings and end up stuck behind the tallest person in the stadium or beside someone who spends the entire 90 minutes attempting to converse about outlandish topics.
And if you happen to have an interest in several sports, like to attend concerts, or want to surprise the spouse with tickets to a show that she thought was sold out long ago, it doesn’t hurt to have a site that you can make your one-stop shop for all of your ticket needs.
3. Prompt delivery
There’s nothing worse than being told to expect something at a specific time, only for it to take much longer than anticipated or promised.
Delays in deliver or full-on dishonesty about delivery dates can be ill-afford when it comes to tickets. No one wants to have to wait until the last minute to receive their tickets if they’ve been ordered well in advance. That could put them in a position of having to alter travel plans if they’re traveling some distance and want to arrive a day or two in advance, or even worse, they could be left with tickets they could no longer use and don’t have enough time to sell.
4. Can they deliver in a pinch?
It’s not always possible to order tickets months, weeks, or even days in advance. There are cases where attempting to order tickets at the last minute can leave you disappointed due to a lack of available ticket or there not being enough time for you to receive your tickets, if they’re to be sent by mail.
Fortunately, sites like TicketBis make it possible for you to get your order in at the last minute and not have to worry about any mail-related disappointments, as you can pick up your tickets at the nearest possible ticket pickup point.
5. Customer satisfaction first, profits second
Making profits is nice, and it’s a must to keep a business running for an extended amount of time, but you will only help your profits in the short and long term if you have happy customers. Happy customers will come back on a regular basis, and more importantly, they’ll tell people they know, who tell people they know, and so on.
All of the above things are key to making and keeping customers happy, but there are a few other musts that should be stated.
Buying tickets online won’t come cheap, but as a customer, you want to feel that you’re getting good value for your money, so extremely overpriced tickets and a ton in extra fees aren’t going to do much to make a customer want to keep coming back.
It’s also a must to have a customer service staff that’s prompt, knowledgeable, and respectful. Nothing ruins an experience more than having to deal with someone who sounds like they’re taking their bad day out on you or speaks in a condescending manner, or needing a question answered and no one being around to answer it.
One place that has all of the right bases covered is TicketBis. TicketBis offers tickets from teams and competitions from around Europe, including the Premier League, La Liga, the Champions League, and the Europa League, and they offer tickets in other sports and for non-sports events as well.
But whether you choose to go with TicketBis or one of the other options out there, make sure you have all your bases covered in advance, because you don’t want to be left out in the cold, literally or figuratively.
